What happens if you did not get the chance to purchase the warranty extension and your unit requires repair when already out of warranty?
All you have to do is get in touch with us and talk to us about the problem you are facing with the unit you have. If we cannot resolve the issue over the phone you can simply purchase our repair service.
If you have an approved BeautyTeck bought from Areton Ltd or authorised distributor. We have three options for you:
Click on one of the above links to select the option you prefer and make the payment on-line.
We will decide whether to repair or replace the unit you send us based on your particular case and at our sole discretion.
In case of repair the warranty will only cover the repair work . This means, that the warranty will only cover the part (or component replaced) and the soldering required for the repair work. Other parts of the unit, circuitry and components are not covered by the repair warranty.
In case we decide to replace the unit, we will keep your old one and supply you with a different one. In case of replacement, the unit we will send you may have slightly different settings to the model you are used to. In case of difference in settings, it is recommendable you perform the usual tests on the piece of meat to familiarise yourself with the settings of the new unit you received. This only takes a few minutes because you are already familiar with the way these units operate. The unit we will send you may be a BeautyTeck or a different one in case of product discontinuation. The unit you will receive may be refurbished and in any case the warranty will be the one you selected at the time of repair service purchase.
The cost of posting the old unit back to our registered address shall be borne by the client. We will cove the shipping cost back to the customer.
Before booking our repair service please read the terms of business by clicking here.
If this purchase has been made by a distributor, the approved seller must register the client with us in order for the warranty to be transferred to its respective end user. If this is not done the warranty will remain with the Distributor and we will have no dealings with the end user (in that case the warranty may be restricted to the end user).
If we deem it necessary we reserve the right to decline this services at our own sole discretion. If we decline this service and the purchase has been made we will refund the purchaser in full.